Current Vacancies

Thank you for your interest in joining the Atlantic Insurance team. We are committed to attracting and retaining talented individuals who are passionate about delivering exceptional service and making a positive impact in the lives of our customers.

Below is a list of current job opportunities available across our branches. Please review the roles carefully and apply to the one that best aligns with your skills and career goals. We look forward to receiving your application.

ORGANIZATIONAL UNIT: Business Development Department
REPORTS TO: Branch Manager – Corozal Branch

PURPOSE OF THE JOB:

  • Be a First-Line Contact for Customers
  • To carry out the administrative duties of the office.
  • To profitably acquire new customers
  • Primary emphasis is on retaining 95% of the existing portfolio and attaining new accounts through:
    • Actively canvassing for new accounts via walk-in-customers
    • Developing a source of prospects
    • Maintaining a call back file to keep in touch with potential prospects
  • Actively promote the AIC Mobile APP
  • Adhere to company’s policies and procedures with regards to CDD requirements and Risk-Based Assessment.

JOB FUNCTIONS/RESPONSIBILITIES:

  • Be the first to attend to all walk-in-customers/prospects.
  • Ensure that Branch Office sales quota is achieved.
  • Submit quotation registry every Friday to Branch Manager.
  • Submit end of day sales report with balanced cash to Branch Manager.
  • Ensure that filing system is maintained on a daily basis along with remission of revised application forms.
  • Maintain Logbook for receipt of Renewal Notices and Policy documents from Main Office and receipt by customer.
  • Provide assistance in preparing insurance quotation.
  • Ensure high retention for Motor Renewals.
  • Substitution – Customer Service Representative when the need arises.
  • Provide basic marketing of Atlantic Insurance Products to customers/prospects who visit the office and to customers/prospects who are contacted via the telephone.

QUALIFICATIONS AND EXPERIENCE:

This position requires an individual who holds himself/herself to the highest standards and has a strong desire for personal growth and professional success. The individual should display initiative, diligence, self-confidence, and outgoing personality.

  • Minimum – Associate Degree in Business Administration with at least one year’s working experience in customer service
  • Can demonstrate familiarity with basic principles in the area of Sales
  • Strong work ethic
  • Ability to work independently and as part of a team
  • Ability to communicate, both orally and in writing
  • Professional demeanor both on the phone and in person
  • Proficiency is required in Microsoft Excel and Microsoft Word
  • Bilingual in English and Spanish would be an asset
  • Valid driver’s license

APPLICATION DEADLINE: Friday 16 May 2025

ORGANIZATIONAL UNIT: Business Development Department
REPORTS TO: Branch Manager – Belmopan Branch

PURPOSE OF THE JOB:

  • Be a First-Line Contact for Customers
  • To carry out the administrative duties of the office.
  • To profitably acquire new customers
  • Primary emphasis is on retaining 95% of the existing portfolio and attaining new accounts through:
    • Actively canvassing for new accounts via walk-in-customers
    • Developing a source of prospects
    • Maintaining a call back file to keep in touch with potential prospects
  • Actively promote the AIC MobileAPP
  • Adhere to company’s policies and procedures with regards to CDD requirements and Risk-Based Assessment.

JOB FUNCTIONS/RESPONSIBILITIES:

  • Be the first to attend to all walk-in-customers/prospects.
  • Ensure that Branch Office sales quota is achieved.
  • Submit quotation registry every Friday to Branch Manager.
  • Submit end of day sales report with balanced cash to Branch Manager.
  • Ensure that filing system is maintained on a daily basis along with remission of revised application forms.
  • Maintain Logbook for receipt of Renewal Notices and Policy documents from Main Office and receipt by customer.
  • Provide assistance in preparing insurance quotation.
  • Ensure high retention for Motor Renewals.
  • Substitution – Customer Service Representative when the need arises.
  • Provide basic marketing of Atlantic Insurance Products to customers/prospects who visit the office and to customers/prospects who are contacted via the telephone.

QUALIFICATIONS AND EXPERIENCE:

This position requires an individual who holds himself/herself to the highest standards and has a strong desire for personal growth and professional success. The individual should display initiative, diligence, self-confidence, and outgoing personality.

  • Minimum – Associate Degree in Business Administration with at least one year’s working experience in customer service
  • Can demonstrate familiarity with basic principles in the area of Sales
  • Strong work ethic
  • Ability to work independently and as part of a team
  • Ability to communicate, both orally and in writing
  • Professional demeanor both on the phone and in person
  • Proficiency is required in Microsoft Excel and Microsoft Word
  • Bilingual in English and Spanish would be an asset
  • Valid driver’s license

APPLICATION DEADLINE: Friday 16 May 2025

ORGANIZATIONAL UNIT: Business Development Department
REPORTS TO: Branch Manager – Dangriga Branch

PURPOSE OF THE JOB:

  • Be a First-Line Contact for Customers
  • To carry out the administrative duties of the office.
  • To profitably acquire new customers
  • Primary emphasis is on retaining 95% of the existing portfolio and attaining new accounts through:
    • Actively canvassing for new accounts via walk-in-customers
    • Developing a source of prospects
    • Maintaining a call back file to keep in touch with potential prospects
  • Actively promote the AIC MobileAPP
  • Adhere to company’s policies and procedures with regards to CDD requirements and Risk-Based Assessment.

JOB FUNCTIONS/RESPONSIBILITIES:

  • Be the first to attend to all walk-in-customers/prospects.
  • Ensure that Branch Office sales quota is achieved.
  • Submit quotation registry every Friday to Branch Manager.
  • Submit end of day sales report with balanced cash to Branch Manager.
  • Ensure that filing system is maintained on a daily basis along with remission of revised application forms.
  • Maintain Logbook for receipt of Renewal Notices and Policy documents from Main Office and receipt by customer.
  • Provide assistance in preparing insurance quotation.
  • Ensure high retention for Motor Renewals.
  • Substitution – Customer Service Representative when the need arises.
  • Provide basic marketing of Atlantic Insurance Products to customers/prospects who visit the office and to customers/prospects who are contacted via the telephone.

QUALIFICATIONS AND EXPERIENCE:

This position requires an individual who holds himself/herself to the highest standards and has a strong desire for personal growth and professional success. The individual should display initiative, diligence, self-confidence, and outgoing personality.

  • Minimum – Associate Degree in Business Administration with at least one year’s working experience in customer service
  • Can demonstrate familiarity with basic principles in the area of Sales
  • Strong work ethic
  • Ability to work independently and as part of a team
  • Ability to communicate, both orally and in writing
  • Professional demeanor both on the phone and in person
  • Proficiency is required in Microsoft Excel and Microsoft Word
  • Bilingual in English and Spanish would be an asset
  • Valid driver’s license

APPLICATION DEADLINE: Friday 16 May 2025

ORGANIZATIONAL UNIT: Business Development Department
REPORTS TO: Assistant Manager, Business Development.

PURPOSE OF THE JOB:

  • Be a First-Line Contact for Customers
  • To carry out the administrative duties of the office.
  • To profitably acquire new customers
  • Primary emphasis is on retaining 95% of the existing portfolio and attaining new accounts through:
    • Actively canvassing for new accounts via walk-in-customers
    • Developing a source of prospects
    • Maintaining a call back file to keep in touch with potential prospects
  • Actively promote the AIC MobileAPP
  • Adhere to company’s policies and procedures with regards to CDD requirements and Risk-Based Assessment.

JOB FUNCTIONS/RESPONSIBILITIES:

  • Be the first to attend to all walk-in-customers/prospects.
  • Ensure that Branch Office sales quota is achieved.
  • Submit quotation registry every Friday to Branch Manager.
  • Submit end of day sales report with balanced cash to Branch Manager.
  • Ensure that filing system is maintained on a daily basis along with remission of revised application forms.
  • Maintain Logbook for receipt of Renewal Notices and Policy documents from Main Office and receipt by customer.
  • Provide assistance in preparing insurance quotation.
  • Ensure high retention for Motor Renewals.
  • Substitution – Customer Service Representative when the need arises.
  • Provide basic marketing of Atlantic Insurance Products to customers/prospects who visit the office and to customers/prospects who are contacted via the telephone.

QUALIFICATIONS AND EXPERIENCE:

This position requires an individual who holds himself/herself to the highest standards and has a strong desire for personal growth and professional success. The individual should display initiative, diligence, self-confidence, and outgoing personality.

  • Minimum – Associate Degree in Business Administration with at least one year’s working experience in customer service
  • Can demonstrate familiarity with basic principles in the area of Sales
  • Strong work ethic
  • Ability to work independently and as part of a team
  • Ability to communicate, both orally and in writing
  • Professional demeanor both on the phone and in person
  • Proficiency is required in Microsoft Excel and Microsoft Word
  • Bilingual in English and Spanish would be an asset
  • Valid driver’s license

APPLICATION DEADLINE: Friday 16 May 2025

ORGANIZATIONAL UNIT: Business Development Department
REPORTS TO: Assistant Manager, Business Development.

PURPOSE OF THE JOB:

  • Be a First-Line Contact for Customers
  • To carry out the administrative duties of the office.
  • To profitably acquire new customers
  • Primary emphasis is on retaining 95% of the existing portfolio and attaining new accounts through:
    • Actively canvassing for new accounts via walk-in-customers
    • Developing a source of prospects
    • Maintaining a call back file to keep in touch with potential prospects
  • Actively promote the AIC MobileAPP
  • Adhere to company’s policies and procedures with regards to CDD requirements and Risk-Based Assessment.

JOB FUNCTIONS/RESPONSIBILITIES:

  • Be the first to attend to all walk-in-customers/prospects.
  • Ensure that Branch Office sales quota is achieved.
  • Submit quotation registry every Friday to Branch Manager.
  • Submit end of day sales report with balanced cash to Branch Manager.
  • Ensure that filing system is maintained on a daily basis along with remission of revised application forms.
  • Maintain Logbook for receipt of Renewal Notices and Policy documents from Main Office and receipt by customer.
  • Provide assistance in preparing insurance quotation.
  • Ensure high retention for Motor Renewals.
  • Substitution – Customer Service Representative when the need arises.
  • Provide basic marketing of Atlantic Insurance Products to customers/prospects who visit the office and to customers/prospects who are contacted via the telephone.

QUALIFICATIONS AND EXPERIENCE:

This position requires an individual who holds himself/herself to the highest standards and has a strong desire for personal growth and professional success. The individual should display initiative, diligence, self-confidence, and outgoing personality.

  • Minimum – Associate Degree in Business Administration with at least one year’s working experience in customer service
  • Can demonstrate familiarity with basic principles in the area of Sales
  • Strong work ethic
  • Ability to work independently and as part of a team
  • Ability to communicate, both orally and in writing
  • Professional demeanor both on the phone and in person
  • Proficiency is required in Microsoft Excel and Microsoft Word
  • Bilingual in English and Spanish would be an asset
  • Valid driver’s license

APPLICATION DEADLINE: Friday 16 May 2025

ORGANIZATIONAL UNIT: Business Development Department
REPORTS TO: Assistant Manager, Business Development.

PURPOSE OF THE JOB:

  • Secure customer retention of at least 95% for San Ignacio, Placencia and Dangriga Branches
  • Review compliance status of all entities processed by BDD, including Agents/Broker
  • Coordinate with Customer Admin Officer to ensure that the Department’s compliance program is carried out timely and accurately to ensure full compliance of all entities.

JOB FUNCTIONS/RESPONSIBILITIES:

  • Review monthly retention list and contact all clients for San Ignacio, Placencia and Dangriga Branches to remind them of renewals, compliance requirements and MobileApp download/renewal/quotation requests.
  • Ensure that we follow up with non-renewals for the period to ensure renewal prior to month-end.
  • Review daily compliance status on all policies processed on a daily basis by Branches, Agents and Brokers
  • Follow up with Branches/Agents/Brokers to update non-compliant entities in a timely manner.
  • Assist Branches/Agents/Brokers with challenging customers who have pending items to gather and update the entities in MIS.
  • Be the cross-support and relief officer for Account Support Officers.
  • Provide basic marketing of Atlantic Insurance Products to prospects and to customers/prospects who are contacted via the telephone/visits.

QUALIFICATIONS AND EXPERIENCE:

This position requires an individual who holds himself/herself to the highest standards and has a strong desire for personal growth and professional success. The individual should display initiative, diligence, self-confidence, and an outgoing personality.

  • Minimum – Associate Degree in Business Administration with at least one year’s working experience in customer service
  • Can demonstrate familiarity with basic principles in the area of Sales
  • Strong work ethic
  • Ability to work independently and as part of a team
  • Ability to communicate, both orally and in writing
  • Professional demeanor both on the phone and in person
  • Proficiency is required in Microsoft Excel and Microsoft Word
  • Bilingual in English and Spanish would be an asset
  • Valid driver’s license

APPLICATION DEADLINE: Friday 16 May 2025

ORGANIZATIONAL UNIT: Accounts Department
REPORTS TO: Accountant

THE ACCOUNT TECHNICAL OFFICER IS RESPONSIBLE FOR PREPARING FINANCIAL REPORTS, SUPPORTING IFRS 17 INTEGRATION, AND ENSURING ACCURATE RECONCILIATION OF FINANCIAL TRANSACTIONS.

JOB FUNCTIONS/RESPONSIBILITIES:

  • Prepare Profit & Loss statements for branches and agents.
  • Compile and analyze Department Expense Reports.
  • Generate Enterprise Risk Management (ERM) Reports.
  • Prepare Internal Audit Reports to ensure compliance with financial policies and procedures.
  • Assist the Finance Technical Officer with IFRS integration and related financial reports.
  • Prepare a detailed monthly breakdown of bank charges for ABL.
  • Reconcile and prepare Monthly Claims Paid & Claims Recovery Reports.
  • Perform additional responsibilities as needed, demonstrating initiative and flexibility, including working late or on weekends when necessary.

QUALIFICATIONS AND EXPERIENCE:

This position requires an individual who holds himself/herself to the highest standards and has a strong desire for personal growth and professional success. The individual should display initiative, diligence, self-confidence, and an outgoing personality.

  • Associates Degree in Accounting with a minimum of two years’ proven working experience.
  • Highly analytical with strong attention to detail
  • Strong work ethic
  • Ability to work independently and as part of a team
  • Ability to communicate, both orally and in writing
  • Professional demeanor both on the phone and in person
  • Proficiency is required in Microsoft Excel and Microsoft Word
  • Bilingual in English and Spanish would be an asset
  • Valid driver’s license

APPLICATION DEADLINE: Friday 16 May 2025

ORGANIZATIONAL UNIT: Accounts Department
REPORTS TO: Accountant

THE PROCUREMENT OFFICER IS RESPONSIBLE FOR MANAGING FIXED ASSETS, PROCESSING PROCUREMENT REQUESTS, AND MAINTAINING ACCURATE RECORDS OF TRANSACTIONS.

JOB FUNCTIONS/RESPONSIBILITIES:

Fixed Asset Management:

  • Assign and create Fixed Asset numbers.
  • Ensure all Fixed Assets are properly tagged and recorded.
  • Update and maintain the Fixed Asset Schedule.
  • Manage data within the Fixed Asset System.
  • Prepare and process Transfer Forms for asset movements.

Procurement & Inventory Management:

  • Process invoices (MIRO) in SAP for accurate financial tracking.
  • Manage procurement and distribution of office stationeries.
  • Prepare and process Purchase Orders.
  • Package and distribute stationeries for delivery as needed.
  • Receive all supply requests through MIS and enter relevant data into SAP.

Record-Keeping & Logistics:

  • Update Tiger Asset records to reflect newly acquired assets and disposals.
  • Maintain an organized log of Purchase Orders and corresponding invoices.
  • Oversee electronic filing systems for payment documentation.
  • Arrange flight bookings for employees as requested by other departments.

QUALIFICATIONS AND EXPERIENCE:

This position requires an individual who holds himself/herself to the highest standards and has a strong desire for personal growth and professional success. The individual should display initiative, diligence, self-confidence, and an outgoing personality.

  • Associates Degree in Accounting with a minimum of two years’ proven working experience.
  • Highly analytical with strong attention to detail
  • Strong work ethic
  • Ability to work independently and as part of a team
  • Ability to communicate, both orally and in writing
  • Professional demeanor both on the phone and in person
  • Proficiency is required in Microsoft Excel and Microsoft Word
  • Bilingual in English and Spanish would be an asset
  • Valid driver’s license

APPLICATION DEADLINE: Friday 16 May 2025

ORGANIZATIONAL UNIT: Accounts Department
REPORTS TO: Accounts Manager

THE ACCOUNTS PAYABLE OFFICER IS RESPONSIBLE FOR THE PROCESSING OF DAILY PAYMENTS AND DATA ENTRY OF TRANSACTIONS.

JOB FUNCTIONS/RESPONSIBILITIES:

  • Create online customer account and make online payments
  • Enter all payments request in the Payment Tracking
  • Management of Petty Cash for Main Office
  • Verify all vendors for OFAC
  • Enter all online payments in SAP
  • Reconcile Payment Tracking on a daily basis against SAP and Bank Statement.
  • Enter all refund payments in the Refund Tracking.
  • Maintain record of all issued Receipts and Decals.
  • Prepare Commission Report bi-monthly. Submit to Assistant Manager Business Development for approval after it’s been reviewed by Senior Accounts Payable.
  • Enter Journal Entries in SAP as requested by Assistant Accounts Manager and prepare electronic filing.
  • Arrange all book flight as requested by other departments.

QUALIFICATIONS AND EXPERIENCE:

This position requires an individual who holds himself/herself to the highest standards and has a strong desire for personal growth and professional success. The individual should display initiative, diligence, self-confidence, and an outgoing personality.

  • Associates Degree in Accounting with a minimum of two years’ proven working experience.
  • Highly analytical with strong attention to detail
  • Strong work ethic
  • Ability to work independently and as part of a team
  • Ability to communicate, both orally and in writing
  • Professional demeanor both on the phone and in person
  • Proficiency is required in Microsoft Excel and Microsoft Word
  • Bilingual in English and Spanish would be an asset
  • Valid driver’s license

APPLICATION DEADLINE: Friday 16 May 2025

JOB TITLE: Inspector – General Insurance
ORGANIZATIONAL UNIT: Policy & Risk Department
REPORTS TO: Policy & Risk Manager
SUPERVISOR: Senior Inspector – Property

JOB FUNCTIONS/RESPONSIBILITIES:

  • Conduct Property Inspections. (Priorities are for Quotations, Excesses, Wooden Buildings, buildings located in Cayes and Coastal areas and urgent requests for private dwelling and commercial properties)
  • Conduct Motor Inspections to verify condition and value of motor vehicle.
  • Prepare and maintain weekly inspection log.
  • Responsible to obtain particulars of risk and contact the insured at least 2 days in advance prior to visit.
  • Responsible to ensure that the necessary tools to conduct inspection are always on hand.
  • Ensure that the Rate per Square Footage sheet is always used to estimate the value of a building.
  • Maintain a schedule for re-evaluation of properties.

QUALIFICATIONS AND EXPERIENCE:

This post requires an individual who hold himself/herself to the highest standards and has a strong desire for personal growth and professional success. The individual should display initiative, diligence, self-confidence, and an outgoing personality.

  • Minimum Educational Qualification: Associates Degree
  • Strong work ethic
  • Ability to work independently and as part of a team
  • Ability to communicate, both orally and in writing
  • Professional demeanor both on the phone and in person
  • Proficiency is required in Microsoft Excel and Microsoft Word
  • Basic knowledge of construction materials, plumbing, electrical systems, heating systems, and sewerage systems
  • Ability to travel and work irregular hours
  • Craft experience, detail oriented, mechanical knowledge, and physical stamina is an asset.
  • Valid driver’s license and ability to drive both Standard and Automatic transmission vehicle
  • Bilingual in English and Spanish (an asset)

APPLICATION DEADLINE: Friday 16 May 2025

JOB TITLE: Information Technology Officer
ORGANIZATIONAL UNIT: Information Technology Department
REPORTS TO: Information Technology Administrator

JOB FUNCTIONS/RESPONSIBILITIES:

  • Maintain our existing network
  • Become familiar with our network configuration (Firewall, VMs, Switches, Servers etc.)
  • Learn our website Framework (DNN)
  • Provide orientation to new users of existing technology
  • Provide individual training and support on request
  • Maintain current and accurate inventory of technology hardware, software, and resources.
  • Research current and potential resources and services
  • Connect and set up hardware
  • Load all required software
  • Provide network accounts and passwords as required
  • Assists in monitoring security of all technology
  • Assist in identifying and preparing hardware for disposal when appropriate
  • Ensure hardware is stripped and secured before disposal
  • Provides progress reports on assigned resources and projects

QUALIFICATIONS AND EXPERIENCE:

This post requires an individual who hold himself/herself to the highest standards and have a strong desire for personal growth and professional success. The individual should display initiative, diligence, self-confidence, and outgoing personalities.

  • In-depth knowledge of at least one programming language
  • Experience with third-party libraries and APIs
  • Excellent analytical skills with a good problem-solving attitude
  • Proven ability to write readable code
  • Hardware troubleshooting skills
  • Understanding of Microsoft environment
  • Effective verbal, presentation and listening communications skills
  • Effective written communication and report writing skills
  • Bachelor’s Degree in Information Technology – Minimum Associate degree in Information Technology
  • Proven experience in mobile development
  • Understanding of setting up firewalls and security certificates
  • Have proficient experience working with version control (e.g., Git, Bitbucket)
  • Experience with Firebase and Microsoft SQL database
  • Experience in Flutter development
  • Published 1 or more applications in Google Play, App Store, or Github
  • Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
  • Knowledge of Location Services, Maps, and other common iOS/Android libraries

APPLICATION DEADLINE: Friday 16 May 2025

JOB TITLE: Executive Administrative Assistant
ORGANIZATIONAL UNIT: Administration
REPORTS TO: General Manager

The Executive Administrative Assistant is responsible for carrying out varied and sensitive office administrative and strategic support functions for the General Manager, and other related duties as assigned.

JOB FUNCTIONS/RESPONSIBILITIES:

  • Provide secretarial and administrative support to the General Manager and Board of Directors.
  • Coordinate work with other executives and support staff to ensure a high performance, customer service-oriented work environment.
  • Type and/or draft correspondence, and other documents and reports of a highly sensitive and confidential nature.
  • Ensure materials and reports for signature are accurate and complete; proofread and check typed and other materials for accuracy, completeness and in compliance with company standards, policies and procedures.
  • Schedule, prepare agenda and meeting materials and records minutes for various meetings including the company’s Annual General Meeting
  • Coordinate all activities held in the meeting room with support of Logistics team as necessary.
  • Maintain the General Manager’s calendar; coordinate, arrange and confirm meetings.
  • Make travel arrangements, prepare itineraries, travel per-diem, travel records, invoices and receipts.
  • Receives and screen telephone calls, providing information and handling issues that may require sensitivity and use of sound, independent judgment.
  • Respond to requests for information and complaints, refer matters to appropriate manager/staff and/or take or recommend action to resolve requests or complaints.
  • Receive and send all electronic mail from the “atlainco” email address at least twice a day.
  • Review, prioritize and route incoming correspondence, reports, requests and instructions
  • Act as liaison in coordinating matters between the General Manager’s office and other department heads and managers.
  • Maintain the Schedule of Sr Management Leaves for the year in conjunction with the Human Resource Unit.
  • Research and assemble information from a variety of sources for the preparation of strategic reports and correspondence for the General Manager.
  • Maintain Projects Chart and work closely with Project Officer to ensure progress of strategic initiatives identified
  • Coordinate strategic financial results and assist with presentations in monthly management meetings.
  • Compose correspondence, prepare documents and make arrangements from brief instructions
  • Represents the General Manager’s office with external groups and organizations from time to time.
  • Establish and maintain highly effective working relationships with board members, other executives and managers, business and community organizations’ representatives, interest groups, customers and others encountered in the course of work.
  • Perform any other duties as assigned by the General Manager, and Alternates of the General Manager.

QUALIFICATIONS AND EXPERIENCE:

This post requires an individual who hold himself/herself to the highest standards and have a strong desire for personal growth and professional success. The individual should display initiative, diligence, self-confidence, and outgoing personalities.:

  • Minimum – Bachelor’s Degree in Business Administration or related field
  • Strong work ethic, high degree of tact, honesty, respect for self and others
  • Excellent written and verbal communication
  • Time Management
  • High level of tact and confidentiality awareness
  • Ability to pay close attention to detail
  • Organizational ability
  • Multitasking capability
  • Good understanding of frequently used software programs such as Microsoft Office
  • Interpersonal relationship ability

APPLICATION DEADLINE: Friday 16 May 2025